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TopicNetflix loads slowly or has bad video quality

  • Fri 12th Jan 2018 - 4:03am

    Hello Friends,

    I am getting poor video quality on Netflix, my Netflix shows buffering or blurry video quality while watching any video on my computer. Is there any way to fix this problem. So please help me.

    Thanks

  • Fri 12th Jan 2018 - 10:01am

    Hi

    If your Netflix loads slowly, you may have a weak or unstable connection to the internet. 

    Follow the troubleshooting steps

    1. Stream your TV show or movie for one full minute
    2. Ensure your network supports streaming
    3. Reboot your computer
    4. Restart your home network
    5. Connect your computer directly to your modem
    6. Improve your Wi-Fi signal

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  • Mon 15th Jan 2018 - 9:23am

    Hello, you should try to restart your home network

    1 Turn off or unplug your smart TV.

    2 Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.

    3 Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.

    4 Turn your smart TV back on and try Netflix again.

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